FAQ

General


What image formats are supported?

All PNG, JPG, JPEG and BMP images are supported natively. If you have PSD, AI or Sketch files, please export them to these formats and use.

Can I translate PDFs?

Yes you can, but PDFs are not natively supported at the moment. You can easily convert your PDFs to images using online tools and then process them with ImageTranslate.

The translations are incorrect. Can you help fix them?

ImageTranslate relies on Google Translate for translations which may be incorrect at times. Please use the services of a professional translator to get best results.

How is this different from Google Translate for images?

Google Translate for images is very helpful in understanding what a certain image is conveying. ImageTranslate is useful to completely re-create an image in a different language. You have total control over what you finally get.

How do I get the best result for my image?

Depending on the type of image you may want to apply different steps to get best results. Like correct angle and croppping for scanned documents. Alternatively you can also turn off "Create regions automatically" and build a translated image step-by-step.

Are there any limits on how many images can I store?

If you have a monthly subscription or a paid bundle you can store any number of images and images will be stored for upto a year

Can I delete images from my account?

You cannot delete images from your account.

Is there any limit on how many times can I download or edit an image?

No. You can edit and download images as many times as you want.

Pricing


购买付费计划后,我将如何使用这些图像?

当您购买任何捆绑包时,您会在您的帐户中获得相应数量的图像。您将在翻译图像时按每张图像付费。

捆绑和订阅计划有什么区别?

捆绑计划最适合自由译员和其他偶尔需要翻译图像或文档的个人。您可以根据需要选择任何计划并随时使用。
订阅计划最适合希望经常翻译图像的个人/机构/组织或任何小型企业。您想要每周或每天翻译的数量越多,您购买的计划就越大,因为在更大的计划中,每张图像的成本更低。每次图像结束时都无需购买捆绑包。您只需订阅一次即可享受多张图片的轻松翻译。
有更大的体积吗?联系我们,我们应该能够为您提供定制计划。

如果图像没有得到处理,我会被收费吗?

如果您尝试翻译某些图像,而系统检测到您的图像转换失败,则不会将其计入使用的图像数量。如果您仍有任何不满,请提出支持请求。我们很乐意解决它。

如果我想将同一张图片翻译成多种语言怎么办?我将如何为此付费?

如果要将同一张图片翻译成多种语言,则必须在不同的项目中分别上传。您需要为要翻译成的语言数量单独收费。

我是一名个人/自由翻译/营销人员,偶尔会翻译图像。我应该选择哪个计划?

您应该根据需要选择其中一个“捆绑包”,并且可以在需要时翻译您的图像。您的图片不会过期。

我想要这个工具用于我的业务,我们每天都会收到 100 张图片。对我来说最好的计划是什么?

如果您每天要翻译 10 或 100 张以上的图像,您应该联系我们获取定制计划。联系我们。


Subscriptions


What if I have exhausted my monthly limit?

If you use up all your images before a month and want to translate more, reach out to us, we will help you add more images depending on your need.

What if I was not able to use all my images in a month?

The number of images alloted for a month are valid only for that month and if you have not used all of them, they will get lapsed.


捆绑


我的捆绑包何时到期是否有时间限制?

捆绑包没有时间限制。购买后,您可以随时使用图片数量。